Terms and conditions

All deposits are non refundable.

All cakes must be paid for in full on collection/delivery. Cakes remain the property of Little Cake Characters, until paid for in full.

Colour is subjective and all efforts will be made to match colour as close, within reason.

The agreed collection date is the date the cake will be ready and not before. Any changes to this date are up to the discretion of the manager. There may be a charge to alter the collection date.

Models are sold as non edible, as contain non edible supports and wires. Models are not for consumption under any circumstances.

Hot weather affects cake decoration and materials. Every effort is made to avoid this, but due to unpredictable weather, it is out of control. Some designs may have to be altered to suit and this decision will be made by us, in your best interest.

In hot weather, store your cake in the coolest room possible, until it is required.

Allergen advice is given on all cake boxes. It is your responsibility to read this information and pass on to your guests and venue. For wedding cakes, this information will be left with your venue.

Transport cakes with extreme care. They must be secure and kept flat and upright. Failure to do this will result in damage to your cake. Once collected, cakes are your responsibility. Any damage caused will result in extra costs and at our discretion, if we are able to repair.